From grass to grace: Xaawo’s inspiring Journey of Resilience & Self-Reliance through Cash for Work Program
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Xaawo’s life took a drastic turn when her husband abandoned the family, leaving her as the sole provider for their children – three girls and two boys, ranging from 1 to 17 years old. With her husband’s departure, the burden of supporting her large family fell entirely on her shoulders. “I lived on debt and […]
Complaint Feedback Mechanism (CFM) improving efficiency in service delivery: Belet-Xawa
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Complaints & Feedback Mechanism (CFM) is a formalized mechanism that provides safe, accessible and effective channel for displaced persons to get information feedback and to raise complaints for services within the sites and for a response or remedy to be given. The CFM is a direct feedback channel from the community to service providers.